Privacy Policy

Waterstone Alta Loma Apartments ("we," "our," or "us") is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use our website.

Information We Collect

We may collect information you provide directly, such as name, email, phone number, and message content when you submit our contact form. We may also collect certain information automatically when you visit our site, such as IP address, browser type, and usage data.

How We Use Your Information

We use the information we collect to respond to your inquiries, improve our website and services, and communicate with you about availability and community updates where you have agreed to such communications.

SMS and Mobile Communication

By providing your phone number and clicking "Submit" on our contact forms, you consent to receive communications from Waterstone Alta Loma Apartments, which may include text messages. Message and data rates may apply. You may opt-out at any time by replying STOP.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience and analyze site traffic. You may consent to cookies via the consent bar on our site. You can adjust your browser settings to refuse cookies, though some features may not function fully.

Sharing and Disclosure

We do not sell your personal information. We share information with trusted third parties who assist our operations. Specifically, data you provide (such as contact form submissions and inquiries) may be shared with our property management system, and with our hosting provider, to process applications, respond to inquiries, and operate our website. We may also share information with other service providers (e.g., email delivery) or when required by law.

California Privacy Rights (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal information. These include the right to request access to the personal information we collect, request deletion of your information, request correction of inaccurate data, and the right to opt-out of the sale or sharing of your personal information. We do not sell your personal information. To exercise your rights, please contact us using the information provided below.

Accessibility Statement

Waterstone Alta Loma Apartments is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards, including WCAG 2.1 Level AA. If you encounter any accessibility barriers or have feedback, please contact us at admin@aptsology.com.

Security

We take reasonable measures to protect your information from unauthorized access, alteration, or destruction.

Updates

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date.

Contact

If you have questions about this privacy policy, please contact us at admin@aptsology.com.